 This Privacy Policy describes how SkillBloomer (Powered BY Graphite Art Land OPC) (“we”, “us”, “our”) collects, uses, stores, shares and protects your personal and usage data when you access or use our website, courses, instructor-tools, or other services (collectively, the “Service”). By using our Service or providing us information, you consent to the practices described in this policy.
2. What Information We Collect We may collect the following categories of information:
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Personal Data: e.g. first and last name, email address, phone number, billing/payment information (when you enroll in paid courses), your city/country/organization (if provided), profile data if you create an instructor profile.
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Usage & Device Data: IP address, browser type and version, device / OS, pages visited, time and date of access, time spent on pages, clicks, session data — for analytics and diagnostics.
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Transactional Data: If you make payments — payment method (masked), transaction date, course purchased, purchase amount, invoice/receipt info.
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Optional Data: Any data you voluntarily provide — e.g. in support requests, feedback forms, communications, or course-related submissions (assignments, profile pictures, etc.).
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Cookies & Tracking Data: Cookies, local storage, analytics/tracking identifiers, for site functionality, login sessions, user-preferences, analytics, performance improvement, and (if opted-in) marketing.
We use collected data for purposes including (but not limited to):
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Provide, maintain, and improve the Service (course delivery, platform performance, user interface).
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Manage user accounts (registration, login credentials, profile, instructor/student roles).
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Process payments, enrollments, issue receipts/invoices.
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Provide customer support and respond to queries or feedback.
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Monitor, analyze, and improve user experience and Service usage (analytics, logs, diagnostics).
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Detect, prevent and address fraud, abuse, security breaches, or other prohibited activities.
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Communicate with you: service announcements, updates, policy changes, account-related emails, and — only if you opt in — promotional or marketing communications.
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Comply with legal obligations, resolve disputes, enforce our terms, and protect the rights/security of users and third parties.
We may share or disclose your data under the following circumstances:
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With service providers / third-party vendors (e.g. payment processors, hosting providers, analytics services, email providers) who help us deliver the Service, but only to the extent necessary and under confidentiality obligations.
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If required by law, regulation, legal process, or governmental request, or to protect rights, property or safety of SkillBloomer, our users, or third parties.
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In connection with a business transaction (merger, acquisition, sale, assets transfer), we may transfer user data, in which case we will notify affected users.
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With your consent.
We do not sell your personal information to unaffiliated third parties for marketing or other purposes — unless explicitly stated and consented to by you.
5. International / Cross-Border Data Transfer Because our service may rely on infrastructure or vendors located outside India, your personal data may be transferred to — and stored or processed — in jurisdictions other than your own. By using the Service and providing your data, you consent to such international transfers. We will endeavour to apply appropriate safeguards to protect your data.
6. Data Retention We retain your personal data only as long as necessary to fulfill the purposes for which it was collected (e.g., active account maintenance, enrollment history, payment records), or as required by applicable law. For account-related data, we maintain it until you request deletion or we terminate your account (subject to any legal obligations). Usage and tracking data may be retained for a reasonable period for analytics, security, and improvement purposes.
7. Security Measures We implement commercially reasonable technical and organizational measures to protect data from unauthorized access, loss, alteration, or disclosure. Examples of safeguards include encrypted data transmission (TLS/HTTPS), access controls, secure storage, and periodic reviews. However, no internet transmission or storage method is completely secure — we cannot guarantee absolute security.
8. Your RightsDepending on applicable law and your jurisdiction, you may have rights including:
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The right to access the personal data we hold about you.
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The right to correct or update inaccurate or incomplete data.
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The right to request deletion of your data (subject to legal or contractual exceptions).
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The right to object to certain processing (e.g. marketing) or withdraw consent.
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The right to restrict processing, or request data portability (where applicable).
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The right to opt out of non-essential cookies/tracking.
To exercise these rights, you can contact us at a designated email (e.g. support@skillbloomer.in).
9. Use of Cookies / Tracking Technologies We use cookies and similar technologies to enable core site functionality (login, preferences), security, analytics, and (if opted in) marketing. You may manage or disable non-essential cookies through your browser settings — but that may impair certain site functions.
10. Children’s Privacy Our Service is not directed at children under 18. We do not knowingly collect personal data from minors. If we become aware that a user under 18 has registered without parental consent, we will delete their data.
11. Changes to This Privacy Policy We may update this policy occasionally. We will post the revised version on our website and update the “Last updated” date. Significant changes (affecting user rights or data use) will be communicated via email (if you have an account) or a prominent site notice.
12. Contact Information If you have questions, concerns, or wish to exercise your data-protection rights, contact us at:
Email: ankur@skillbloomer.in
Phone: +91-9810196405
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